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Product description

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Which app should I download?

Our pet tracker works with the Molly & Cody App.

Please download “Molly & Cody” from the Apple App Store or Google Play Store.

Note: Do not download “Molly & Cody Smart”—that app is only for our automatic pet feeders.

How can I find my device’s IMEI number?

The IMEI number is important for after service. You can locate it in three ways:

– On the IMEI sticker on your tracker (do not remove it).

– On the outside of the product box.

– In the Molly & Cody App: go to Account → Device → Your Device → Copy.

Why am I not receiving notifications?

Please check your App settings. Go to Account → Setting → Notification and make sure the notification switch is turned on.

(Tip: If you prefer not to receive alerts, you can also use the same path to turn off notifications.)

How do I create an account?

After downloading APP, User can sign up with email, Apple ID, or Google iD, One 6-digit verification code will be sent to your email inbox, Please check spam also to avoid missing the verification code

What should I do if I forgot to enable the required permissions when using the app and the app isn’t working?

Go to Account → Setting → Permission and enable the required permissions to ensure the app works properly.

Up to 60 days tracking – Thanks to Smart Battery Management, up to 6 days per charge in standard mode; up to 60 days Bluetooth locating in Power Saving Mode. Actual battery life varies by usage and environment.
Full experience with a subscription — starting at just $5/month and no hidden or extra costs. Plus, our 30-Day Subscription Cancellation Guarantee lets you change your mind anytime within the first month.
Virtual Leash with Geofence Alerts – Safe zone that moves with you; instant alerts and live GPS when your pet goes beyond range.
Lightweight, Waterproof, Adventure‑Ready – 0.88 oz, IP67 waterproof and dustproof; designed for cats, big and small dogs. OTA updates add smarter wellness features over time.